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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
If you have recently returned from abroad and are showing signs of a respiratory infection (cough, sore throat, runny nose, fever or difficulty breathing) please do not book an appointment using our online facility. Please call NHS111 who will be able to assess your symptoms and travel history.
We offer same-day urgent care for those urgent symptoms/ conditions that cannot wait for a routine appointment.Urgent care is open from 8am until 9.30am and 2pm until 3:30pm every day.
If you are in need of same-day urgent care please call the practice. A member of our reception team will ask for brief details of the problem and your contact details. You will be given a call-back from one of our duty team (GP, Nurse Practitioner, Practice Nurse) who may provide advice, a prescription or an appointment.
If an appointment is required it may be at one of our other partnership sites, or with our extended hours provider- Southampton Primary Care Limited (SPCL) at a hub site. See the extended hours tab for more information.
Please note that we do not operate a walk in service at any of our sites.
At times of exceptionally high demand, urgent care may close early for the purpose of patient safety. We apologise for any inconvenience.
Routine appointments are released throughout the day after our morning urgent care service has finished at 10:30am. Routine appointments can be booked for up to 14 days ahead. Please call after 9:30am and 3:30pm to book a routine appointment. To help book your appointment, we request that you share a brief description of your problem with the reception team.
Please do ask our team about Hub appointments and Extended hours appointments.
Please remember to cancel your appointment if no longer needed.
If you need to see or speak to a doctor or nurse, ask the practice a question, or get help for your condition please use eConsult. This can now be used for all patients including children.
eConsult is a fast and secure way to consult with a GP and you will receive a response the same day if submitted before 3:30pm on week days.
If it is received after 3:30pm, we will respond the next working day.
eConsults also offer self-help and signposting to free NHS services such as physiotherapy, counselling, and other clinics.
Home visits are only available for patients who are housebound because of illness or disability.
Requests for same day home visits are triaged by the urgent care team.
Please telephone reception between 8am & 10:30am if you require a home visit.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit.
There are also better facilities for examining and treating patients at the Practice.
If you have injured yourself or had a fall but do not need to attend A&E, phone the surgery first for advice.
Alternatively visit the Royal South Hants Minor injuries unit. More information is available here
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