Ladies Walk Practice
We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice.
We will keep it current with any news, developments and details that are relevant to the practice and our patients.
As well as a source of information about our practice, the staff and the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.
Message from the Partners
We wholeheartedly apologise for any difficulty you may have been encountering with booking routine appointments over the last few weeks.
Unfortunately two of our doctors are currently on long term sick leave and this has obviously had a knock on effect on the number of appointments we have been able to offer.
We have taken steps to reduce the impact as much as possible by hiring locum doctors where possible and putting in extra shifts ourselves, however we know that this could impact the continuity of your care and as such we apologise for any inconvenience caused.
Going forward from here, we would be most grateful if you could bear in mind the staffing difficulties when trying to book appointments and should you have urgent issues, we will of course deal with them through our triage system on the day as usual. We also have the eConsult service available to use if you are finding it difficult to book a routine appointment.
Thank you for your kind understanding.
Econsult is now live. Click the banner above to get started.
We cannot accept any medication requests through this service.
Dr Elliott Leaving
Dr Rik Elliott will be leaving the Living Well Partnership on the 18th December 2017, after four years working at Ladies Walk Practice. His last working day will be the 15th December 2017.
If you are currently registered under Dr Elliott and would like to request your new usual GP, please put this request in writing and we will try to accommodate this wherever possible. Patients who don't request a new usual GP will transfer to the care of another doctor at the practice but can continue to see any GP they wish to book with.
We would like to wish Dr Elliott well for the future.
National Eye Week
Flu Vaccines 2017
Flu vaccines will be available from Monday 18th September.
There will not be a Saturday Flu Clinic this year however, the surgery will be running a sit and wait list for flu vaccines where you can arrive at the surgery at any time between 8am - 12pm and 2pm - 5.30pm to receive the flu vaccination if you are eligible.
Please note that there will be clinics arranged for children and they will receive an invite through the post if they are eligible for the flu vaccination.
Information for Patients
Update on our Merger Activities
Last July, the partners of both Weston Lane & Harefield Surgeries and Ladies Walk merged to form the Living Well Partnership. The first phase of the merger, is the coming together of the business operations for the practices, which is complete. The second phase of the merger is the integration of the clinical operation.
We are also excited to be able to announce that we are intending to merge with Bitterne Park and St Luke’s & Botley GP Surgeries.
This information leaflet intends to provide more explanation of the changes and how they might impact you. We would welcome your feedback and any questions you may have as we progress through this next phase. Please contact use our feedback boxes in the practice, or email us via firstname.lastname@example.org
Merger Update FAQ - July 2017
Care Quality Commission
Our practice has been inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
Following our inspection on the 11th January 2017, we are pleased to say we have had been given an overall rating of good. Within in the report, we achieved an outstanding rating in two sub-areas: effectiveness for patients with long term conditions and responsiveness for vulnerable patients. Please read our report by clicking on the link below:
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