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Ladies Walk Practice

We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice.

We will keep it current with any news, developments and details that are relevant to the practice and our patients.

As well as a source of information about our practice, the staff and the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website. 


Econsult

Econsult is now live. Click the banner above to get started.

We cannot accept any medication requests through this service.


Clinical System Merge

Due to progression of the merge between Ladies Walk Practice, Weston Lane & Harefield Surgeries and Bitterne Park Surgery, our clinical systems will be merging in the coming months.

Ladies Walk Practice and Weston Lane & Harefield Surgeries will be merging clinical systems on Friday 27th October, with Bitterne Park clinical systems merging on Friday 10th November.

From 1pm on both of these dates, we will have no access to your computer records.

We ask that you only contact the surgery if absolutely necessary on these afternoons.

If your prescription is due week commencing 23rd October or 6th November, we ask that you hand your request in the week before so we can issue your medication promptly and avoid anyone being without medication.

All systems should resume as normal the Monday following each of the merge dates.


National Eye Week


Flu Vaccines 2017


Flu vaccines will be available from Monday 18th September.

There will not be a Saturday Flu Clinic this year however, the surgery will be running a sit and wait list for flu vaccines where you can arrive at the surgery at any time between 8am - 12pm and 2pm - 5.30pm to receive the flu vaccination if you are eligible.

Please note that there will be clinics arranged for children and they will receive an invite through the post if they are eligible for the flu vaccination.


Information for Patients

Update on our Merger Activities

Last July, the partners of both Weston Lane & Harefield Surgeries and Ladies Walk merged to form the Living Well Partnership. The first phase of the merger, is the coming together of the business operations for the practices, which is complete. The second phase of the merger is the integration of the clinical operation.

We are also excited to be able to announce that we are intending to merge with Bitterne Park and St Luke’s & Botley GP Surgeries.

This information leaflet intends to provide more explanation of the changes and how they might impact you. We would welcome your feedback and any questions you may have as we progress through this next phase. Please contact use our feedback boxes in the practice, or email us via soccg.livingwell-patientsrv@nhs.net

Merger Update FAQ - July 2017


Care Quality Commission

Our practice has been inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

Following our inspection on the 11th January 2017, we are pleased to say we have had been given an overall rating of good. Within in the report, we achieved an outstanding rating in two sub-areas: effectiveness for patients with long term conditions and responsiveness for vulnerable patients. Please read our report by clicking on the link below:


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